FAQs

Welcome to Sports646’s Help Centre. Whether you're polishing your favorite pair of oxfords or freshening up your leather loafers, we’re here to support you every step of the way. Below are answers to some of our most commonly asked questions

Q When will my order arrive?

Once you’ve placed your order, we aim to process it within 2–4 business days (Monday to Friday). After dispatch, standard US delivery typically takes 7–11 business days. If it’s taking longer than expected, just get in touch and we’ll look into it for you.

Q Will I receive a tracking number?

Yes! As soon as your order is on its way, we’ll send you a confirmation email with your tracking information. If you don’t see it, please check your spam or promotions folder — sometimes it hides there.

Q Are your products suitable for all types of body?

Our range is designed to be safe on body with fabric that provides comfort to you body while doing exercise.

Q Can I return or exchange my order?

Yes if something isn’t quite right, we accept returns within 30 days of delivery. Items must be unused and in original packaging. Just drop us an email at info@sports646.com and we’ll walk you through the next steps.

Q Can I cancel or update my order?

If your order hasn’t shipped yet, we may be able to cancel or make changes. Please contact us as soon as possible at info@sports646.com or by phone at +1 770 7504734‬

Q Is it safe to shop on your website?

100%. Our website uses secure encryption technology to protect your personal and payment details. Your data is safe with us.

Need more help?

We're available Monday to Friday, from 10:00 AM to 6:00 PM (GMT), Greenwich Mean Time (London). We typically respond to messages within 24 – 48 hours.

📧 Email: info@sports646.com
📞 Phone: +1 770 7504734
🏢 Address: 19 Schenck Ave Apt 1L, Great Neck, NY 11021, USA

Thank you for choosing Sports 646 where shoe care is made simple, stylish, and sustainable.